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Visiting a foodbank

You will be welcomed by volunteers to discuss your needs and prepare your food parcel.

“The volunteers at the foodbank were so lovely, they listened to me and made me feel human again. It was the first place I didn’t feel judged.”

voluteer chatting to client over tea and biscuits

Due to the spread of the COVID-19 virus we have had to alter how we operate.

NOW: If you are in crisis and need some help with providing food for yourself and/or your families, you will need a voucher as usual but access to vouchers has changed for the time being:

  • If you are already being supported by one of our referral agencies please contact them to request a foodbank referral.
  • Otherwise please contact Citizens Advice on 0300 3300 650 by mobile or 0344 477 1171 by landline.
  • They will talk you through the process. You will not need to collect a voucher.
  • Your voucher will be passed to the foodbank electronically and we will contact you to arrange an appointment for you to collect your food parcel. This appointment will be between 1pm and 3pm on either a Tuesday or a Friday.

 

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