COVID-19: what is the foodbank doing?

Updated 16th April 2020, 1:40pm


31st July 2020, 9:23pm

Now that shielding is ending, we’ve finished deliveries and are going back to people collecting their foodbank parcels from the foodbank. Once you’ve been referred you’ll be contacted to arrange your appointment time; it will either be between 1pm and 3pm on a Tuesday or between 11am and 1pm on a Friday (please note that this is different to our usual Friday time). We have put a number of precautions in place to ensure that everyone remains as safe as possible:

* There will be a clearly signposted one way system in place in the car park.
* You won’t need to enter the building as we will meet you at the door with your parcel.
* There shouldn’t be a queue as only one person will be assigned each appointment slot, so if you arrive early please remain in your vehicle or suitably distant from the building until it is time for your appointment.
* We ask that you limit the amount of people you bring with you, though we understand that this isn’t always possible.
* The foodbank team will be masked, and sanitiser will be available for you to use.

We will still be giving out 7 day boxes instead of 3 day parcels, so please come in a vehicle if you can. If you don’t have one and can’t get a lift from someone we will transfer the box contents into strong bags so they’re easier to carry.

You can find more information on how to get a foodbank referral here.


16th April 2020, 1:40pm

We’re glad to tell you that we’re re-opening our collection point at Waitrose in Rustington. You can find more information on this and our other collection points here.


31st March 2020, 5:15pm

We are sorry that we were forced to close temporarily last week.

We are pleased to advise you that the foodbank will re-open for business this week but will have to operate differently for the period of lockdown due to the spread of the COVID-19 virus.

NOW: If you are in crisis and need some help with providing food for yourself and/or your families, you will need a voucher as usual but access to vouchers has changed for the time being:

  • If you are already being supported by one of our referral agencies please contact them to request a foodbank referral.
  • Otherwise please contact Citizens Advice by telephone (no office open) 0300 3300 650 by mobile or 0344 477 1171 by landline.
  • They will talk you through the process. You will not need to collect a voucher or visit the foodbank.
  • Your voucher will be passed to the foodbank electronically and, with your permission, your address as well.
  • Foodbank staff will then deliver the required amount of food to your home, leaving the box on your doorstep. This is likely to be on a Friday and deliveries will be only once a week, so you will receive double the amount you’d usually receive in an emergency food parcel.

We are also glad to announce that we are able to accept donations again, but please note that in order to minimise travel and our staff’s exposure we will only be able to use the Morrisons and Asda collection points for the time being. You can find more information on these here.


24th March 2020, 9:54am

This was by not an easy announcement to make, nor was it done in haste. The local authority has been given funding to provide food for the vulnerable, and had already been in touch with us last week about emergency food provision.

We have done everything we can to remain open but the need for infection control and the new guidelines make that impossible for the time being. It’s time for us to pass the baton to the local authority, which has the resources to activate emergency plans and care for our community.


It breaks our hearts to post this.

The Prime Minister announced tonight that churches and other places of worship must close, and gatherings of more than two people in a public place are banned as part of new measures to limit the spread of COVID-19. Sadly this means that we are unable to open the foodbank until these restrictions are lifted.

It is impossible to run the foodbank with such a small number of people. We are also concerned for the safety and health of our clients, volunteers and staff as the virus continues to spread; even if we were able to remain open they would risk passing any infection between each other as well as possibly carrying it to their loved ones.

Like you, we are deeply concerned about those in crisis in our community, but in making this announcement the government has forced us to shut for the time being. It is only temporary, and we will keep you informed via our social media and website when anything changes.

Please look after each other. Please stay safe.


23rd March 2020, 8:09pm

We have been overwhelmed with the number of people contacting us in the past few days, offering to help, either by donating food or practical physical help.

We are incredibly grateful for this amazing support. But, like everyone else, we are following the current Government guidelines regarding social distancing, shielding the vulnerable and self-isolation, all of which changes daily.

This means that while we are in business for the moment, it’s not quite the same as usual because we need to protect the health and safety of our staff, volunteers and clients who access our service. For this reason, temporarily, we are not able to accept donations of food.

To those of you offering voluntary help, thank you so much for thinking of us but we, like everyone following Government guidance, must restrict numbers gathering and so would urge you to help another way by looking out for your neighbours or anyone you know who may be isolated and needing practical help like shopping or just to hear a friendly voice or see a friendly face – at a safe distance of course.

Please keep watching our website and social media posts for the latest updates as we respond to the changing situation. Thank you all from the bottom of our hearts once again.


17th March 2020

Our opening hours continue to be Tuesday and Friday, one o’clock until three o’clock, at the Littlehampton Baptist Church on Fitzalan Road. We are following government guidelines and have put procedures in place to protect our clients, volunteers and staff as much as possible. We are also liaising closely with our referral agencies.

If you need a foodbank voucher you should contact:

  • Citizens Advice (on 0344 477 1171)st July
  • A Children & Family Centre (if you have a child or children under 18 living with you)
  • Turning Tides (if you are homeless or vulnerably housed: 01903 723185)
  • or another referral agency such as Mind or KSS CRC.

You may be asked to show ID, proof of income, and a cash machine statement for the bank account your wages or benefits get paid into.

For information on how and where to donate please go to our Give Help page. If you need further advice or information please contact us at [email protected] or on 07925 862289.

This page will be updated when necessary. 

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